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Author Topic: Game Outage - August 22, 2013  (Read 2447 times)

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Offline Matt H

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Game Outage - August 22, 2013
« on: August 22, 2013, 08:03:21 PM »
At this time it appears that connections to all of our game servers are unavailable. We're investigating the issue and hope to have it resolved shortly. If further investigations suggest an extended outage, we'll update you again.
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Offline Matt H

  • Blue Frog Gaming
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Re: Game Outage - August 22, 2013
« Reply #1 on: August 22, 2013, 08:09:26 PM »
At this time we're expecting this outage to last for at least one hour. I will try and update you again as we approach 21:00UTC.
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Offline Matt H

  • Blue Frog Gaming
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Re: Game Outage - August 22, 2013
« Reply #2 on: August 22, 2013, 09:00:50 PM »
We're currently on the phone with our server provider and expect to have the games back up within the next hour (but, likely much much sooner). If when the games return you have experienced a problem as a result of this outage, please submit a ticket.
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Offline Matt H

  • Blue Frog Gaming
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    • Facebook - matt.hirschfelt
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Re: Game Outage - August 22, 2013
« Reply #3 on: August 22, 2013, 09:37:20 PM »
We're in the final stages of bringing the games back online. During this outage, many attack tasks were cancelled and sent back to their originating planets. Additionally, we've disabled attacks until August 23, 2013 at 10:00UTC. Please use this safe period to regain control of your account and protect your fleets.

We apologize for this outage and any problems it has caused and will cause you. We appreciate your understanding as we resolve this.
« Last Edit: August 22, 2013, 09:55:59 PM by Matt H »
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