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Author Topic: February 6, 2014 - Server Outage  (Read 2794 times)

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Offline Matt H

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February 6, 2014 - Server Outage
« on: February 06, 2014, 10:16:27 AM »
We apologize for the server outage and any problems it may have caused. Our host, while performing maintenance on their servers, effectively stopped all traffic to our games early this morning. As a result, we turned all of the games off at approximately 1:30AM EST. When we are confident that they have returned traffic, with no further problems, within the next few hours we will bring all of the games online again and will likely prevent attacks against players for a 24 hour period. Thank you for understanding.
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Offline Matt H

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Re: February 6, 2014 - Server Outage
« Reply #1 on: February 06, 2014, 02:21:38 PM »
Due to recent code changes we're working to confirm that the function to pause attacks between players still works properly before we bring the games back online. Thank you for your patience.
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Offline Matt H

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Re: February 6, 2014 - Server Outage
« Reply #2 on: February 06, 2014, 03:25:59 PM »
We're currently in the process of cancelling all attacks and refunding the hydrogen costs associated with launching them.
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Offline Matt H

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Re: February 6, 2014 - Server Outage
« Reply #3 on: February 06, 2014, 04:00:02 PM »
We've set a 24 hour neutrality period for attacks between players that is set to expire February 7, 2014 at 16:00UTC.

Additionally, we've added 25,000 credits to the accounts of all users.

We're finalizing things in a few remaining Universes and we'll have the games back up as soon as possible.
« Last Edit: February 06, 2014, 04:19:01 PM by Matt H »
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Offline Matt H

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Re: February 6, 2014 - Server Outage
« Reply #4 on: February 06, 2014, 05:28:29 PM »
The servers should now be back online.
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Offline Matt H

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Re: February 6, 2014 - Server Outage
« Reply #5 on: February 06, 2014, 06:48:37 PM »
We're currently enabling attacks against NPCs and inactive players in all Universe. You'll see this available to you over the next ten to fifteen minutes.
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